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Contact

Privacy Policy

A Legal Disclaimer

Who We Are

R&R Pods is a trading division of R&R Services Ltd, a company registered in England and Wales.
Throughout this policy, references to “R&R Pods”, “we”, “us”, or “our” refer to R&R Services Ltd, which is the data controller responsible for your personal data.
If you have any questions about this policy or your data, you can contact us at:
📧 [reecebeddows@r-rservices.co.uk or ryanpugh@r-rservices.co.uk]
📞 [01952610999]
2. What Information We Collect
We may collect and process the following personal data:

  • Name

  • Email address

  • Telephone number

  • Address (if provided as part of an enquiry or quote)

  • Details submitted via forms (e.g. project requirements, brochure requests)

  • Website usage data (via cookies and analytics tools)

3. How We Collect Your Data
We collect personal data when you:

  • Fill out a contact or enquiry form

  • Download a brochure

  • Request a quote or information

  • Communicate with us via phone, email, or social media

  • Use or browse our website

4. How We Use Your Information
We use your personal data to:

  • Provide requested information, brochures, or quotations

  • Respond to enquiries

  • Deliver our services

  • Improve our website and customer experience

  • Send relevant updates, offers, and marketing communications (where consent has been given)

5. Marketing Communications
If you choose to opt in, we may contact you with:

  • Promotional offers

  • Updates about our services

  • Relevant content or information

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

We do not sell or share your data with third parties for marketing purposes.
6. Legal Basis for Processing (UK GDPR)
We process your data under the following lawful bases:

  • Consent – when you opt in to marketing communications

  • Legitimate Interests – to respond to enquiries and improve our services

  • Contractual Necessity – where processing is required to provide a service or quotation

7. Data Sharing
We may share your data with trusted third parties where necessary to operate our business, including:

  • IT and website service providers

  • Email and CRM systems

  • Payment or accounting systems (where relevant)

All third parties are required to respect your data and keep it secure.
8. Data Storage & Security
We take appropriate technical and organisational measures to protect your data, including:

  • Secure systems and storage

  • Restricted access to personal data

  • Regular monitoring and updates

We only retain personal data for as long as necessary for the purposes it was collected.
9. Your Rights
Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Cookies
Our website may use cookies and similar technologies to enhance your experience and analyse website traffic.
You can control or disable cookies through your browser settings.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.

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